Lead Management
CloudERP4 lead management software maximizes your sales opportunities. It helps small and medium enterprises to do follow-up marketing efficiently. Consistent follow up gives higher conversion rates. Lead management system helps systematic process of following up and minimizes physical interaction to run it.
Key Features
- Add and manage new leads from website, telephone enquiry or direct enquiry. Leads details are captured directly from the website
- Classify leads into hot, warm and cold depending on follow up response. And decide the next action of plan for each such leads
- Assign lead responsibility to employees or a team. This will prioritize their objectives.
- All follow up details can be attached to each lead with notes, comments or remarks
- Create email and SMS templates and save them for future use. These templates are used to send follow up emails and messages to leads and prospects.
- Send follow up emails to leads and prospects. The number of follow up emails and messages will display on the leads and prospects account
- All the pending enquiries and leads details can be used for future campaigns and promotions
- Manage, view, update lead status. Update lead feed back and remarks.
- Search lead or prospect information. Move lead or prospects details from one category to other category.
- Send bulk emails and SMS's to all the active leads in the application
- Send reminder follow up emails and messages to all the cold or inactive leads in the application
- Categorize enquiries / leads on services requested and move them to the respective domains
- Suspend or inactivate a lead information from the application. All the inactive leads can be used for future campaigns and promotions
- Block an IP address or a group of IP addresses.
Benefits
- Easy user interface and can be accessed anytime, anywhere and on any device.
- No need for a full time administrator
- Centralizing marketing accounts and improves sales forecasting
- Reduce the sales cycle and increases revenue
- Increases sales executives performance and productivity. Improve sales tracking process
- 6Monitor and keep a track of all the ageing sales leads. Gives quick access to lead status
- CloudERP4 Lead management speeds up sales lead distribution process. All the sales lead can be manually and auto distributed to employees on time
- Optimize communication with qualified prospects. Improves customer satisfaction by faster response to enquiries and helps to convert qualified prospects to confirmed clients
- Reduces paper work Fully customizable and scalable
- Our Lead management helps any business to increase their ROI and decreases TCO